Letter of Announcement: EMVO support and Helpdesk—Holiday season availability

As we approach the festive period and the end of the year, EMVO would like to update you with our support timetable to make sure you navigate the holiday season smoothly. Our Helpdesk will remain open during the following dates to support OBPs and NMVOs:

  • Monday, 21st – Wednesday 23rd December; 09:00 – 17:00 (CET).*
  • Monday, 28th – Thursday, 31st December; 09:00 – 17:00 (CET).**

For more information, click here.

Note:

*Limited support is available on Christmas Eve, Christmas Day and the proceeding weekend. (For emergency escalations only.)
**Limited support is available on New Year’s Day and the proceeding weekend. (For emergency escalations only.)