Archives

How, as a Parallel Distributor, do I upload Pack Data in the EU Hub when no serial code is available in the physical pack?

September 28, 2018 11:18 am Published by Margarita Kabakchieva

For the particular case where a Parallel Distributor/Importer uses the EMVO Gateway and buys products which are not yet serialized,... View Article

What is Retrospective Upload and when should I use it?

September 28, 2018 11:17 am Published by Margarita Kabakchieva

In order to have the Product data properly linked to the Master Data, the OBPs have to use ‘Retrospective Upload’... View Article

I have continuous problems with Product Data upload to the EU Hub. What should I do?

September 28, 2018 11:00 am Published by Margarita Kabakchieva

EMVO wants to ensure that all OBPs receive the most accurate and up to date information in the most efficient... View Article

I have issues to access the OBP portal. What should I do?

September 28, 2018 9:49 am Published by Margarita Kabakchieva

If you receive the following error messages access denied or request access, you are most likely using either a wrong... View Article

Are GTIN or other standards codes mandatory during the On-boarding procedures?

December 5, 2017 9:19 am Published by Margarita Kabakchieva

The EMVS supports both the GS1 standard and the IFA PPN standard and doesn’t provide benefit either way. However, the... View Article

Can a company decide if it prefers to have a separate connection for each of its MAHs to the EU Hub instead of assigning only one connection?

December 5, 2017 8:59 am Published by Margarita Kabakchieva

In general, no . EMVO allow in maximum two connections to the EU Hub per OBP. (i.e. 1 direct + 1... View Article

Are you planning to migrate data from one to another environment?

December 5, 2017 8:53 am Published by Margarita Kabakchieva

No. We are absolutely not planning any data migration from any environment.

Does the connection between EU Hub and a National Repository follows the structure of the three environments? (Test, Quality, Prod)

December 5, 2017 8:53 am Published by Margarita Kabakchieva

No. National Repositories will follow a different path. Your provider (whoever that is) will have a support contract with SolidSoft Reply... View Article

In the EMVO connection details, I have to define the connection type – and the connection technology. For both connection types (direct- or gateway), Java or .NET can be chosen. Can we also opt for another technology?

December 5, 2017 8:29 am Published by Margarita Kabakchieva

EMVO can only provide support for clients using one of the technologies we have specified and any deviation from this... View Article

I have to name the client for the connection details. What information of the client is needed here (e.g. the DNS or the IP address of the server)? Or is it simply our company?

December 5, 2017 8:28 am Published by Margarita Kabakchieva

We offer you to define your name for the client. You should use your company name suffixed by the gateway provider... View Article

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